Privacy Policy
Effective Date: [02/04/2026]
Welcome to Study Planet ("we", "our", "us"). We are committed to protecting your personal data and respecting your privacy.
1. Information We Collect
We may collect and process the following types of personal data:
a. Information you provide:
- Name
- Email address
- Account login details
- Payment information (processed securely via Stripe – see below)
- Messages or enquiries submitted via forms
b. Automatically collected data:
- IP address
- Browser type and version
- Device information
c. Cookies and basic website functionality:
We may use essential cookies to ensure the website functions properly (e.g. login sessions or security).
2. Payments (Stripe)
We use Stripe to process payments securely.
- We do not store your full payment details (such as full card numbers)
- Payment data is handled directly by Stripe in accordance with their privacy policy
- Stripe may collect personal data such as billing details, payment method, and transaction information
For more information, please review Stripe’s privacy policy on their website.
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process payments
- Respond to enquiries or support requests
- Ensure website functionality and security
- Send updates or educational content
4. Legal Basis for Processing (UK GDPR)
We process your data under the following legal bases:
- Consent (e.g. newsletters)
- Contract (e.g. providing paid services)
- Legitimate interests (e.g. maintaining and securing our platform)
- Legal obligations
5. Sharing Your Information
We do not sell your personal data.
We may share data with:
- Payment processors (e.g. Stripe)
- Service providers (e.g. hosting providers)
- Legal authorities if required by law
All third parties are required to protect your data.
6. Data Retention
We retain your data only as long as necessary:
- While your account is active
- As required for legal, tax, or regulatory purposes
7. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, contact us at: [Insert Email]
8. Data Security
We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
10.Children's Privacy
Our services may be used by parents or guardians on behalf of children.
We do not knowingly collect personal data directly from children. Any information provided to us should be submitted by a parent or legal guardian.
Where content relating to a child is submitted (for example, written work for marking), it should not include unnecessary personal information.
Parents and guardians are responsible for supervising the use of the platform and ensuring that any data shared is appropriate.
If you believe that personal data relating to a child has been provided inappropriately, please contact us and we will take steps to remove it where necessary.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
Email: [support@study-planet.co.uk]
Website: www.study-planet.co.uk (http://www.study-planet.co.uk/)